How We Handle Your Account
ICS 1-800-BOOK-A-LIMO provides the finest quality chauffeured luxury global ground transportation limousine service available by integrating advanced technology with highly skilled service professionals who work hard to fulfill the needs of every client.
- Meeting and Planning In-person or by Phone - Conducting Needs Analysis
ICS 1-800-BOOK-A-LIMO sales professionals engage in client interviews to assess the specific requirements of each client. We collect descriptive data about each company and its ground transportation needs, including locations, volume, type of service, reservation methods, and any special requests.
- Recommendation Made - Account Opened That Is Tailored to Your Needs
ICS 1-800-BOOK-A-LIMO sales professionals conduct an extensive analysis of the information collected from each client and make recommendations for a chauffeured service plan that is custom-tailored to accommodate the needs of each client.
- Rides Handled—Sending the Right Chauffeur, Not Just the Closest One
ICS 1-800-BOOK-A-LIMO maintains stringent selection standards for all chauffeurs and employees, in order to ensure the most reliable and professional chauffeured luxury ground transportation service in the world. Chauffeurs are taught defensive driving techniques to proactively avoid road hazards and minimize accidents, as well as other specialized skills to provide our clients with safe and personalized on-time service.
- Receipt and Invoice - Customized Reporting
ICS 1-800-BOOK-A-LIMO has established reporting processes that provide each client with detailed account information for reservations and billing. The system is designed for complete flexibility, in order to adhere to the procedural and operational requirements of each client. Invoices can include details such as service by client location, department, employee, event, etc. Clients can access their account information anytime online using their account number, user name, and password on our SSL secured website at www.bookalimo.com.